Sales Policy
Effective Date: December 30, 2024
This Sales Policy governs all transactions on the Pinktopinn website https://pinktopinn.com. By making a purchase from Pinktopinn, you agree to the terms and conditions outlined in this policy.
1. Ordering Process
Product Information: We strive to provide accurate and detailed product descriptions, including dimensions, materials, and images. However, please note that there may be slight variations due to monitor settings and manufacturing processes.
Order Confirmation: After placing an order, you will receive an order confirmation email. This email confirms that we have received your order and provides a summary of your purchase.
Order Acceptance: Your order is considered accepted once we have shipped the item and sent a shipping confirmation email.
2. Pricing and Payment
Prices: All prices are listed in US dollars and are subject to change without notice.
Taxes: Sales tax will be added to your order as required by law based on your location.
Payment Methods: We accept various payment methods, including credit cards, debit cards, and other payment options as indicated on our website.
Payment Security: We use secure payment gateways to protect your payment information. However, we are not responsible for any security breaches on third-party payment processors.
3. Shipping and Delivery
Shipping Policy: Please refer to our Shipment Policy for detailed information about our shipping methods, costs, and delivery times.
Delivery Times: Estimated delivery times are provided as a guide and are not guaranteed. Delays may occur due to unforeseen circumstances such as weather, carrier issues, or customs delays.
Risk of Loss: The risk of loss or damage to the items passes to you upon our delivery to the carrier.
4. Order Cancellations and Modifications
Cancellations: You may request to cancel your order within 24 hours of placing it, provided it has not been shipped. Once an item has been shipped, the return policy applies.
Modifications: We will do our best to accommodate requests for order modifications. However, we cannot guarantee that we can modify your order if it has already entered the processing phase.
5. Returns and Refunds
Please refer to our Refund and Returns Policy for detailed information about how to return an item and receive a refund.
6. Customer Responsibilities
It is your responsibility to provide accurate and complete shipping information.
You are responsible for any import duties, taxes, or other charges that may be incurred in your country.
You are responsible for reviewing all product details and policies before making a purchase.
7. Intellectual Property
All content on the Pinktopinn website, including images, text, logos, and designs, is owned by Pinktopinn and protected by intellectual property laws. You may not use, reproduce, or distribute our content without our express written consent.
8. Disclaimer of Warranties
We make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the information on our website or any products purchased through our website. We disclaim all implied warranties, including warranties of merchantability and fitness for a particular purpose.
9. Limitation of Liability
To the fullest extent permitted by law, Pinktopinn is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or the purchase of our products. Our total liability is limited to the total amount you have paid for the product in question.
10. Governing Law
This Sales Policy is governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles.
11. Changes to This Policy
We may update this Sales Policy from time to time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our website after the changes have been posted indicates your consent to the updated policy.
12. Contact Us
If you have any questions or concerns regarding our Sales Policy, please contact us:
Email: info@pinktopinn.com
Phone: 864-342-1460
Address: 2298 Deer Haven Drive, Spartanburg, South Carolina, United States